CSBS Job Board

[Full-time] Computer Operator II at Human Resources

2012-01-25 19:14:54

Location: Raleigh, NC
URL: www.csbsllc.com/jobs

Description:

CSBS Business Services has openings for Full-time Computer Operator II’s in the Raleigh/NC State area to provide phone coverage, create and route incidents and provide tier one and tier two help desk support to the U.S Department of Agriculture for the exchange server and IT technical systems in a high volume call center.

Job duties include but are not limited to: Answering incoming calls, creating incident tickets, routing incidents and performing password resets along with basic Network IT trouble shooting maintaining 95% accuracy.

Hours: This position requires you be available to fill in for an 8 hour shift between the hours of 6:30 AM and 8:00 PM Monday-Friday for scheduled and unscheduled FTE absences. Facility is closed for Federal Holidays!

Qualified candidates are required to have experience answering a high volume of phone calls, working with help desk incident management software, Hardware installation, Software installation, Windows 2000, 2003 and XP networking and networked devices and dial up networking and broadband, wireless access.

This position requires a high level of multitasking, typing skills of 40 WPM and the ability to perform well under stress in a customer service driven environment. Two-four week paid training will be provided.

Qualified personnel should also have Network IT experience with the following programs to be considered:

• Remedy Ticket System
• Adobe 5x-9x
• Cisco Security Agent
• Juniper SSL VPN
• Lumension Patch link
• McAfee End Point Encryption
• Explorer 6x/7x
• Microsoft Office 2003/2007
• Norton Anti-virus
• Verizon MCI
• Symantec Ghost Solution Suite ver 2.5
• Windows XP

Please email your resume, salary history and certifications to HumanResources@csbsllc.com or apply on the web at www.csbsllc.com/jobs.

Apply to this job

[Part-time] General Clerk at CSBS Business Services, LLC

2011-10-26 16:08:40

Location: Charleston, SC
URL: www.csbsllc.com

Description:

CSBS Business Services, LLC is in search of PRN General Clerks for the Charleston Naval Health Clinic

The Naval Health Clinic Charleston operates from 0745 to 1600 hours Monday through Friday (exclusive of Federal Holidays).

All applicants must possess the following minimum qualifications:

High school diploma or GED certificate.

Knowledge of medical terminology, anatomy, medical documentation requirement, and technical and administrative correspondence and other reports necessary for the completion of patient records, a knowledge of filing practices for medical records and a knowledge of scheduling practices,

Ability to use a variety of software applications and be able to type on a computer/word processor at a minimum of 30 words per minute (wpm).

Two letters of recommendation from supervisors written within the preceding three years attesting to individual’s skills as a general clerk. Reference letters must include name, title, phone number, date of reference, address and signature of the individual providing reference.

SPECIFIC DUTIES:

The applicant shall provide General Clerk II services at the health clinic, or one of the branch medical clinics. General Clerk II’s shall perform a variety of clerical and administrative duties including database update and reports which document results in support of claims investigations and care provided . The contractor shall:

Screen, record and redirect telephone calls for the health clinic using appropriate telephone etiquette; take accurate messages and relay information in a timely manner; receive, greet and direct patients, provide accurate responses in a friendly, courteous and concerned manner; and accurately report and record information to the professional staff.

The applicant shall: Receive, research and respond to various inquiries from patients and HUMANA concerning a variety of referral and non-referred claims and other related administrative matters and determine general nature of inquiry, provide brief description of problem and respond to most all independently; seeking assistance from the supervisor only when necessary. Update the referral management database to record receipt of referral results from network specialty providers. Scan referral results into patient’s electronic record in AHLTA. Take appropriate measures to ensure confidentiality and privacy during phone and in-person interactions with beneficiaries and others. Provide necessary information and background material (copies of referrals, copies of claims, billing information and information about TRICARE enrollment etc.). Research correspondence from HUMANA regarding civilian provider’s requests for procedure, visits, medical equipment for active duty beneficiaries.

The applicant shall have knowledge of the following systems: 1.) Consolidated Health Care System (CHCS) and the Armed Forces Longitudinal Health Technology Application (AHLTA); and 2.)the Defense Enrollment Eligibility System (DEERS); and be able to 3.) Verify enrollment/eligibility and refer non-enrolled and ineligible patients appropriately. 4.) Frequently monitor electronic mail system (e-mail) to ensure all updates/changes to department procedures.

GENERAL DUTIES:

The applicant shall maintain an adequate supply of standard forms and clerical supplies. Keep area well stocked with needed supplies. Order supplies for the department as needed and in accordance with MTF established procedures.

The applicant shall ensure cleanliness of administrative workspace.

The applicant shall assist in the orientation of new staff members to the department pointing out the location of supplies.

The applicant shall maintain fax machines in operating condition by providing paper and toner as needed.

The applicant shall participate in department performance improvement process.

The applicant shall notify the appropriate person and in accordance with the health clinic’s established procedure when repair or maintenance of Government-furnished facilities or equipment is required.

For consideration, please submit resume along with both recommendation letters to HumanResources@csbsllc.com

Apply to this job

[Part-time] Medical Support Assistant at CSBS Business Services LLC

2010-10-30 04:05:51

Location: Georgia
URL: www.csbsllc.com

Description:

CSBS Business Services, LLC has available PRN positions for Medical Support Assistant at Winn Army Community Hospital.

As a Medical Support Assistant (MSA) working for CSBS, your primary responsibility will be to perform a variety of administrative and clerical duties related to medical evaluation boards (MEB), temporary disability retirement list (TDRL), and reserve component (RC) soldier medical affairs/demobilization procedures. Assistant must have ability to comprehend medical terminology and use this knowledge in daily work assignments.

Qualified applicants will be able to meet the following criteria:

SPECIFIC TASKS:

Automation software and printing equipment to create, copy, edit, print, store and retrieve information. Assistant must have the ability to utilize office automation systems, using several types of office this includes, but is not limited to database programs, word processing, and graphics, to prepare a variety of correspondence, statistical data, charts, reports, and have the ability to create and use large databases. Incumbents should have knowledge in utilizing the Composite Health Care System (CHCS). Assistant must have the skills and ability to learn and comprehend new software as it becomes available.

Reviews, analyzes, and maintains patient’s medical records, ensuring completeness and accuracy. Files results of laboratory tests, x-rays, consults, etc., in the medical record. Coordinates with other medical facilities to obtain x-rays, lab results, and completed medical consults. Responsible for ensuring all required documentation is available in the medical record for the dictating physician prior to scheduling MEB/TDRL/RC clinic appointments.

Initiates, extracts, and records administrative information on patients to create appropriate files and schedules them for interviews accordingly. Personally notifies soldiers, commanders, or first sergeants of soldiers having medical or administrative appointments. Responsible for filing and recording all incoming administrative documents for MEB/TDRL/RC within established branch procedures.

Must possess the ability to greet customers and render specific instructions regarding the inquiry or provide them specific instructions/directions. Assistant must have excellent communication skills (verbal, written and telephonic) and the capability to interview patients/soldiers obtaining specific information and personal information. Must be able to route, control and distribute mail and other office correspondence in accordance with established procedures and knowledge of the organization and assigned personnel.

Performs a variety of other support and clerical duties, e.g., hand-carries MEB/TDRL/RC documents for physician review and obtains signatures, delivers administrative documents to various agencies throughout the installation, and refers individuals to support agencies beyond our scope. Assistant will duplicate, collate, and assemble MEB/TDRL/RC packets to be forwarded to the PEB, and will familiarize new patients with established procedures. Incumbent must have the ability to adapt to ever-changing processes with minimal interruption.

Work is reviewed for adequacy of overall product accuracy, and conformance with instructions and procedures. Overall work is evaluated in terms of established performance standards in relation to the duties assigned and demonstrated teamwork contributions.

Must have high school diploma or GED equivalent and 1 year experience.

Please send us your updated resume, via email to HumanResources@csbsllc.com
Please visit us at : www.csbsllc.com

Apply to this job

[Part-time] As Needed Data Entry Operator/Computer Operator II’s at CSBS Business Services, LLC

2010-07-13 21:19:08

Location: Raleigh, NC
URL: www.csbsllc.com

Description:

****Excellent pay, No late nights or Weekends and Federal Holidays Off! Perfect for a long term student taking online courses or someone seeking frequent but intermittent work without the commitment of full time. ****

CSBS has opportunities for ongoing, as needed Data Entry Operator/Computer Operator II’s in the Raleigh/NC State area to provide phone coverage, create and route incidents and provide tier one and tier two help desk support to the U.S Department of Agriculture for the exchange server and IT technical systems in a high volume call center.

Qualified personnel should also have Network IT experience with the following programs to be considered:

• Adobe 5x-9x
• Cisco Security Agent
• Juniper SSL VPN
• Lumension Patch link
• McAfee End Point Encryption
• Explorer 6x/7x
• Microsoft Office 2003/2007
• Norton Anti-virus
• Verizon MCI
• Symantec Ghost Solution Suite ver 2.5
• Windows XP

Please email your resume, salary history and certifications to HumanResources@csbsllc.com or apply on the web at www.csbsllc.com/jobs.

Apply to this job